FAQ – Frequently Asked Questions 

Pedestal installation and raised floor regulations

There are currently no regulations governing the requirements for porcelain material used as SELF-SUPPORTING RAISED FLOORING in outdoor environments. To provide guidance for outdoor applications, Florim has its porcelain pavers subjected to the harmonized tests required by EN 1339 S tandard (technical regulation on CONCRETE FLOORING SLABS ). The outdoor porcelain pavers Exceed the requirements of the EN 1339 standard for use as outdoor flooring, for installation on solid surfaces (grass, gravel, sand and adhesive) and the full underside of the porcelain paver is in contact with another solid surface.

If instead we refer to the regulations for INDOOR RAISED FLOORS , one of the parameters used is EN 12825 (load / dynamic hard body shock), which is the resistance to breakage in case of drop of a concentrated load (10 lbs .. In this Scenario, due to the rigidity / lack of elasticity, porcelain pavers are susceptible to breakage and / or shattering. Therefore, for certain uses, it is recommended to reinforce the back of porcelain pavers with a shock membrane or fiberglass mesh that Florim can provide Upon request for an additional fee , Florim also recommends using an additional pedestal under the center of each porcelain paver.

Standard raised system installation (shown below):

FAQ raised paver

Florim recommendation for raised floor 5 inches high (shown below):

FAQ raised paver2           FAQ raised paver grid


Are spacers required for installations in gravel or sand?

Using Florim USA porcelain pavers for outdoor applications, using a gravel or sand base, offers two different options for architectural flexibility:

Minimal joints – for example, 1/8 “- we recommend the use of spacers to be left permanently on sand or gravel. Please refer to the picture below. These spacers are useful for maintaining the same spacing during the life of the installation and Should be installed in each joint thickness between pavers. The spacers Provide an additional advantage by making it easier, once installed, to uniformly maintain the same space between pavers everywhere.

FAQ joint spacer

Extreme joints (as shown below) are not eligible for permanent spacers due to the large space left between each single paver. For this type of installation, the installer must ensure that all the pavers are aligned in both directions with the use of a laser level.

* * This type of installation is not recommended for use with sand because the sand may erode during heavy rain.

FAQ extreme joint


Can Florim USA pavers be installed “butted” against each other?

Butting is not recommended; however, it is possible with rectified products and not pressed. Pressed tiles are calibrated and are listed with a size on each carton because variations in the production can create different dimensions / calibrations. With rectified products, which have been trimmed to a precise measurement, although it can be teoretically done, it is not recommended because the tiles could chip from the friction of being placed directly against one another.


Cleaning and maintenance requirements?

  1.  Wash with water to remove superficial dirt.
  2. Apply Fila Cleaner® Fila (commercial product) diluted to an average of 1: 200 to the surface.
  3. Let the solution sit 5-7 minutes.
  4. Remove the cleaner with a vigorous mechanical cleaning action using a common hand cleaning appliance or a suitable floor cleaning appliance.
  5. Dry the floor completely.

Note: For the desired results, it is particularly important to combine the effect of the detergent with a vigorous mechanical cleaning action.

The products mentioned in these instructions do not officiate any official agreements with any floor cleaning product producers.


Cutting info

  • It is possible to cut the material both in damp or dry conditions.
  • It is essential to use only specific diamond cutting wheels for porcelain stoneware.
  • To make holes in the slabs, use diamond drill bits for porcelain stoneware.

The saw saw is much easier to cut these heavy porcelain pavers since you are pulling the saw blade across the paver instead of pushing the paver into the saw blade.